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FAQ

Can I drop my child off at Tiny Town Playhouse while I run errands?

No. All children must be accompanied by an adult (18 or older) at all times.

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What ages can play at Tiny Town Playhouse?

Children of all ages are welcome. Older kids should remain mindful of younger children, but there is plenty for everyone to enjoy.

 

Do I need a reservation?

No reservation is needed for open play. Walk-ins are welcome every day we are open.

 

Do you offer memberships?

Yes! We offer monthly memberships, sibling discounts, and specials.

See our Membership page for full details.

 

How long can we stay?

Your admission allows all-day play. You may leave and return any time on the same day.

 

What are your hours?

Tuesday–Friday: 9 AM – 5 PM

Saturday: 9 AM – 6 PM

Sunday: 12 PM – 5 PM (unless a private event is scheduled)

 

Are you open during bad weather?

We try to remain open whenever possible.

If local schools close due to weather, we may open late or remain closed. Updates will always be posted on our Facebook page.

 

Why do I have to sign a waiver?

All families must sign a waiver before entering the play area. This is required by our insurance company and is standard for indoor play facilities.

You may complete the waiver online before your visit to speed up check-in.

 

How do you keep Tiny Town Playhouse clean?

We clean and sanitize play areas and toys throughout the day using child-safe, eco-friendly products.

“Yuck Buckets” are available for any toy that enters mouths or needs cleaning. These items are sanitized before returning to play.

 

Do you offer birthday parties?

Yes! We offer several birthday party packages with options for private play, decorations, hosts, and more.

Visit our Parties page for full details.

 

What is your birthday party deposit policy?

A $100 non-refundable deposit is required to reserve your party date and time.

If you cancel within 14 days of the party date, the deposit is non-refundable.

However, you may reschedule your party one time within 12 months of the original date, and your deposit will be fully applied to the new date.

 

Is Tiny Town Playhouse a franchise?

No. Tiny Town Playhouse is locally owned and operated.

 

Can we bring in our own food or drinks?

Although outside food or drinks are not allowed, we offer a variety of snacks, beverages, and a fully stocked coffee bar.

 

Do you have a nursing room?

Yes. We provide a private nursing area for parents who need a quiet space.

 

Do you have diaper-changing tables?

Yes. Our family restrooms include a changing station, and the nursing room also has one available.

 

Can adults visit without kids?

No. For safety, only adults accompanying a child may enter the play area or café seating.

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